Privacy Policy

Privacy Policy

Introduction

Welcome to https://dr-casarez-mcallen.mcallendentalcare.com (hereinafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy details our practices regarding the collection, use, and disclosure of personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our digital platforms, including but not limited to:

  1. Our official website at https://dr-casarez-mcallen.mcallendentalcare.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Services and products offered through our platforms.
  4. All communications initiated between you and our company.

Please note that this policy does not extend to third-party services or websites that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we engage in the following activities:

  1. Account Management: When you create an account with us, we collect and store your account details, including your name, contact information, and login credentials.
  2. Payment Transactions: We process payment information when you make purchases or subscriptions on our platform using secure third-party payment gateways.
  3. Communication: We may reach out to you via email, phone, or SMS for marketing purposes, updates, or to provide essential services.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and improve our services:

  1. Account Information: This includes your full name, email address, and password (hashed and salted for security).
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are processed through secure payment gateways.
  3. Financial Data: We may collect banking information if you choose to set up direct debits or recurring payments.
  4. Purchase History: Records of your transactions, including products purchased, quantities, and dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device to provide personalized services.
  6. Location Data: Information about your geographical location when you use our mobile applications.
  7. Feedback and Reviews: Your comments, suggestions, and ratings help us improve our services.
  8. Social Media Profiles: If you choose to log in or share content using social media accounts, we may access certain personal information from those platforms.
  9. Product Interaction: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through direct user input, automated tracking technologies (such as cookies and device fingerprinting), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and improve our services:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our site, ensuring secure login and navigation.
  2. Preference Cookies: Cookies that remember your preferences, such as language settings and display options.
  3. Analytics Cookies: Used to gather information about how visitors interact with our website, including metrics on page views, time spent, and referral sources.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We follow strict data retention policies, keeping personal data only for as long as it is necessary or required by law:

  1. Legal Requirements: We may need to retain certain information for tax, legal, or regulatory purposes.
  2. Business Needs: Personal data is kept for the duration of your relationship with us and for a period thereafter to fulfill business objectives, such as customer support or dispute resolution.
  3. Anonymization: Once the retention period expires, we anonymize or delete the data, ensuring it cannot be used to identify you personally.

Security Measures

We have implemented robust security protocols to protect your personal information:

  1. Data Encryption: We use encryption technologies to safeguard data during transmission and storage.
  2. Secure Third-Party Processing: For certain functions, we engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and platforms do not intentionally collect or store personal information from minors. If you believe we have collected such information, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and its processing details.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your personal information under specific legal grounds.
  4. Restriction: Limit our use or disclosure of your data where permitted by law.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format for transfer to another controller.
  6. Objection: Object to the processing of your data for specific purposes, including direct marketing.
  7. Non-Discrimination: Assert your rights without negative consequences, such as refusing to provide data or withdrawing consent.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities if you believe your rights have been violated.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes through emails or notices on our website.

Contact Information

For any privacy-related inquiries, including data access requests, unsubscribe requests, or complaints, please contact us:

We value your trust, and our team is dedicated to addressing any concerns you may have regarding this Privacy Policy and our data handling practices.